- Needs to be WRITTEN and VALIDATED by the founders of the company first - you cannot outsource this part
- On a good day, this script is meant to be used as a guideline on HOW to structure the flow of the call, of course, the call will go in certain directions but bring it back on track when needed
- On a bad day, you can read straight off the script...like a robot, but with better tonality
- This script should be landing you around a 20% closing rate - if it's not, there needs to be adjustments here or elsewhere in the system
- Constantly revise and update this script - it's your best friend
- Write down common objections (and best ways to handle)
- Write down most common questions (and answers)
The start of the call
- Introduction, Agenda, Take Control
Gather Information & Determine If It's A Fit
- Current Situation
- Future Situation
- Confirm Decision Making Process
- Acknowledge Situation Get Permission To Share The Offer
Pitching Our Product